Returns
Return request
Create your return request with secure order verification.
How returns are handled
- Your request is captured with secure verification.
- Our team reviews the request.
- Eligibility is assessed and we may contact you for next steps.
- You will be informed of the outcome.
Each request is reviewed individually; outcomes are not guaranteed in advance. See the policy for details.
- 1. Order verification
- 2. Item selection
- 3. Return reason
- 4. Confirmation
Your order number and the email or phone on the order are used only to verify ownership in this step.